City Express Management Pvt. Ltd. is a licensed remittance outsourcing services provider in Nepal, offering reliable and efficient remittance services across Japan, Korea, and other global markets. The company specializes in professional remittance outsourcing solutions, with expertise in managing and continuously enhancing global remittance platforms to meet evolving market demands while maintaining high operational standards.

Our company operates a dedicated call center and partners with financial institutions and businesses to streamline cross-border remittance processes, ensuring efficiency, regulatory compliance, and high customer satisfaction.

We provide end-to-end support, including transaction processing, compliance management, risk control, and customer assistance, with a strong focus on technology and service excellence.

Our mission is to simplify global remittance while maintaining the highest standards of security, transparency, and operational performance. We follow a structured lifecycle to manage system improvements across platforms such as City Remit Japan, City Remit Nepal (in progress), and Lanova Pay (UK), driven by cross-functional collaboration and clear accountability.

1.  Initiation & Requirement Gathering: The process begins when the Project Manager (PM) presents enhancement requests based on stakeholder needs and business opportunities.

2.  Grooming & Planning: Requirements are refined and translated into detailed user stories and task breakdowns, ensuring developers have clear technical specifications.

3.  Development & Execution: Developers carry out the technical implementation, building functional components based on the approved specifications.

4.  QA & Testing: The Quality Assurance (QA) team performs rigorous functional testing and User Acceptance Testing (UAT) to identify defects before release.

5.  Production & Launch: After passing final checks against the live deployment checklist, the enhancement is deployed to the production environment for live use.